Settlement of your affair.Please refer to the contact details as stated in theĭebt collection letter you have received. To obtain further details concerning the collection procedure and the That we have turned your case completely over to Creditreform who are now inĬharge of your case.We kindly ask you to contact Creditreform directly in order Order to stop the collection procedure and avoid further action.Please note Therefore, youĪre now in default of payment and are required to pay the outstanding amount in Reminders, we have still not received the outstanding payment. According to the information in our system you ordered a The letter, to which you refer, was sent to you by our debt collection agencyĬreditreform to whom we have assigned responsibility for the collection of your Subject: Re:, Never purchased Team Viewer - now being debt

So I raised a ticket to cancel the subscription and the invoice - to call the dogs off! Their response copied below. TO CANCEL THE TRIAL / SUBSCRIPTION YOU MUST RAISE A SUPPORT TICKET ON YOUR ACCOUNT!!! I don't recall reading that anywhere when I signed up! So I Googled some more and learnt others have been tricked by TeamViewer too. I am flabbergasted they didn't attempt to contact me or at least investigate my concerns. This year we received an invoice from their debt collector - CreditReform. They sent a generic response acknowledging the email. Months later I received an invoice from TeamViewer for a subscription. I assumed ( yeah I know.) the trial would simply expire and stop working. I never proceeded to add any devices to the account as it didn't work. Since it wouldn't work as intended I cancelled the project.

I had difficulties getting it working with inTune so Googled it to discover many others had the same experience and had resorted to using the TeamViewer console directly instead of within Azure. Contrary to their statement - no attempt was made to contact us! A very disappointing and poor practice by TeamViewer.īACKGROUND. I noticed in Azure that TeamViewer could be integrated for easier device management so clicked on a TRIAL link on their website and created an account. WARNING - TeamViewer 12.0 trial morphs into a subscription and then TV debt collect you without warning.

Teamviewer 12 background process